ai

What Your Prompt Looks Like to the Model

A worked example of how a single sentence gets broken into tokens before an AI model ever reads it — and why the split isn't where you'd guess.

3 min read
ai

The Turing Test Is the Wrong Test for a Support Chatbot

Passing as human was never the right goal for a support chatbot. Here's a better test: would you make a decision based on this answer without double-checking it?

3 min read
ai

A Field Guide to AI Buzzwords, Translated

Plain-English translations of the AI terms that show up everywhere and get explained nowhere — agentic, multimodal, fine-tuning, guardrails, and more.

3 min read
ai

What Training Data Actually Is, and Why It's Never Truly Neutral

Everything an AI model 'knows' comes from what it was trained on. Here's what that data actually is, and why it can never fully cover what you need it to.

3 min read
ai

Why More Parameters Doesn't Always Mean a Better Answer

Parameter count gets used as shorthand for how 'smart' an AI model is. Here's why that shorthand breaks down for most real-world questions.

2 min read
ai

What Happens When You Ask an AI a Question It Was Never Trained On

AI models don't have a built-in way to know what they don't know. Here's what actually happens when a question falls outside what a model was trained on.

3 min read
ai

The Case for Boring AI: Why Reliability Beats Cleverness in Production

The most impressive AI demo and the most useful production chatbot are usually optimizing for different things. Here's why boring, predictable AI wins in practice.

3 min read
ai

What 'Open Source AI Model' Actually Means (and Doesn't)

Most 'open source' AI models aren't open source in the traditional software sense. Here's what's actually being shared, and what isn't.

2 min read
ai

Why Two AI Models Can Read the Same Prompt and Disagree

Ask two different AI models the same question and you can get two different answers. Here's why — and why it matters less than you'd think for a grounded chatbot.

3 min read
ai

What Temperature Actually Controls (and Why 0 Isn't Always Best)

A plain explanation of the 'temperature' setting behind AI models — what it actually changes, and why the most predictable setting isn't always the most accurate one.

2 min read

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